Hey guys,
We are hiring for GameHosts!
What's a GameHost, you may ask? GameHosts volunteer their time to serve as our frontline when it comes to customer service - they are primarily responsible for working the ASSIST queues that players utilize for all forms of customer-related issues. If you've ever assisted in-game for any reason at all, chances are that a GameHost helped you out at some point in the process. GameHosts are fairly knowledgeable about the basics of gameplay. That does not mean that they are necessarily GS encyclopedias of knowledge, but they do know how to research an answer and, most importantly, interact and communicate with others via the GS interface in a professional manner.
What's required of a GameHost? GameHosts work 3 shifts a week (shifts run ~2 hours) and attend 1 team meeting a month. That's the basic jist of it. There are some other, non-required items hosts are able to participate in from time-to-time, if they are interested.
What do we look for in potential GameHosts? Actively playing, account in good standing, comfortable talking about basic technical aspects of GS and gameplay (or at least not afraid to try it!), ability to consistently commit to 3 shifts a week, decent typing speed, and a good quantity of patience. Customer service experience in pretty much any field is extremely helpful, though certainly not required to be considered. Note that these are the broad strokes of the qualities that we look for, but there is no cookie-cutter mold -- if you don't quite fit into the above but think you might be a good GameHost, use the application to explain why!
If you are interested in becoming a GameHost: Go to https://www.play.net/gs4/apply/apply.asp and click on the "Join the Team" link under the GameHosts section. Once you do that, there are three parts to the application: (1) Personal Info; (2) Application (Questionarre); (3) GameHost Application/Test. You must have all three parts filled out in order to be considered. Bear in mind that comprehensive answers to questions (where applicable) give a much better picture of a candidate than one-word answer ones.
We will be looking at applications submitted and/or updated between May 1st and August 1st of this year. If you submitted an application prior to May 1st and wish to be considered, please be sure to update the "Application" portion to fall within our viewing time-frame (to do that, find some time before August 1st comes to an end to click on "Update Application," scroll to the bottom, and click on "Submit." That will update the timestamp, even if you aren't changing any of your info.)
If you have any questions, please feel welcome to post them here or shoot me an email at my play.net!
~Kaikala
GS4-KAIKALA
KRAKII
DOUG
Re: Hiring for GameHosts!
07/25/2013 11:00 AM CDT
Or, a rare but certainly acceptable alternative -- jist.
With a 'J' -- but still, only one.
Doug
With a 'J' -- but still, only one.
Doug
KRAKII
Re: Hiring for GameHosts!
07/25/2013 11:51 AM CDT
Depends on your dictionary reference. :)
Dictionary.com, for example, brings up no results with a 'j' and it is not listed as an alternate spelling. It does show up in the "Can be confused: gist, jest, just." section, though.
Dictionary.com, for example, brings up no results with a 'j' and it is not listed as an alternate spelling. It does show up in the "Can be confused: gist, jest, just." section, though.
CLUNK24963
Re: Hiring for GameHosts!
07/25/2013 04:57 PM CDT
>>It does show up in the "Can be confused: gist, jest, just."
So, shuld I say:
A) gist kiddin?,
B) jest kiddin?,
C) just kiddin?, or
D) nun of the above?
Clunk <-- strugglin to unnerstand common
(Buy your swords at CBD weapons in Zul Logoth.)
So, shuld I say:
A) gist kiddin?,
B) jest kiddin?,
C) just kiddin?, or
D) nun of the above?
Clunk <-- strugglin to unnerstand common
(Buy your swords at CBD weapons in Zul Logoth.)
KRAKII
Re: Hiring for GameHosts!
07/26/2013 08:26 AM CDT
That's a lot of kiddin'...
But I'm curious: what've the goats got to do with anything?
But I'm curious: what've the goats got to do with anything?
GS4-KAIKALA
Hiring for GameHosts!
07/10/2015 06:50 PM CDT
Hey guys,
We are hiring for a GameHost!
What's a GameHost, you may ask? GameHosts volunteer their time to serve as our front-line when it comes to customer service - they are primarily responsible for working the ASSIST queues that players utilize for all forms of customer-related issues. If you've ever assisted in-game for any reason at all, chances are that a GameHost helped you out at some point in the process. GameHosts are fairly knowledgeable about the basics of gameplay. That does not mean that they are necessarily GS encyclopedias of knowledge, but they do know how to research an answer and, most importantly, interact and communicate with others via the GS interface in a professional manner.
What's required of a GameHost? GameHosts work 3 shifts a week (shifts run ~2 hours) and attend 1 team meeting a month. During training, GameHosts attend trainer shifts (and we will attempt to make that possible within your schedule restraints); after training, you choose your 3 set shifts based on your availability and our needs. That's the basic jist of it. There are some other, non-required items GameHosts are able to participate in from time-to-time, if they are interested.
What do we look for in potential GameHosts? Actively playing, account in good standing, comfortable talking about basic technical aspects of GS and gameplay (or at least not afraid to try it!), ability to consistently commit to 3 shifts a week, decent typing speed, and a good quantity of patience. Customer service experience in pretty much any field is extremely helpful, though certainly not required to be considered. Note that these are the broad strokes of the qualities that we look for, but there is no cookie-cutter mold -- if you don't quite fit into the above but think you might be a good GameHost, use the application to explain why!
A few extra notes: (1) We often get questions regarding past warnings and whether or not you are eligible to apply if you have any: yes, you are -- we take into consideration the warning type, how egregious you were about it, and how long ago it was when making decisions. (2) You must have been actively playing for the past 6 months to be considered currently.
If you are interested in becoming a GameHost: Go to https://www.play.net/gs4/apply/apply.asp and click on the "Join the Team" link under the GameHosts section. Once you do that, there are three parts to the application: (1) Personal Info; (2) Application (Questionarre); (3) GameHost Application/Test. You must have all three parts filled out in order to be considered. Bear in mind that comprehensive answers to questions (where applicable) give a much better picture of a candidate than one-word answer ones.
We will be looking at applications submitted and/or updated between June 1st and July 24th of this year. If you submitted an application prior to June 1st and wish to be considered, please be sure to update the "Application" portion to fall within our viewing time-frame (to do that, find some time before July 24th comes to an end to click on "Update Application," scroll to the bottom, and click on "Submit." That will update the timestamp, even if you aren't changing any of your info... though we suggest you do a quick glance to make sure your answers line up properly to the questions that were updated last year).
If you have any questions, please feel welcome to post them here or shoot me an email at my play.net!
~Kaikala
We are hiring for a GameHost!
What's a GameHost, you may ask? GameHosts volunteer their time to serve as our front-line when it comes to customer service - they are primarily responsible for working the ASSIST queues that players utilize for all forms of customer-related issues. If you've ever assisted in-game for any reason at all, chances are that a GameHost helped you out at some point in the process. GameHosts are fairly knowledgeable about the basics of gameplay. That does not mean that they are necessarily GS encyclopedias of knowledge, but they do know how to research an answer and, most importantly, interact and communicate with others via the GS interface in a professional manner.
What's required of a GameHost? GameHosts work 3 shifts a week (shifts run ~2 hours) and attend 1 team meeting a month. During training, GameHosts attend trainer shifts (and we will attempt to make that possible within your schedule restraints); after training, you choose your 3 set shifts based on your availability and our needs. That's the basic jist of it. There are some other, non-required items GameHosts are able to participate in from time-to-time, if they are interested.
What do we look for in potential GameHosts? Actively playing, account in good standing, comfortable talking about basic technical aspects of GS and gameplay (or at least not afraid to try it!), ability to consistently commit to 3 shifts a week, decent typing speed, and a good quantity of patience. Customer service experience in pretty much any field is extremely helpful, though certainly not required to be considered. Note that these are the broad strokes of the qualities that we look for, but there is no cookie-cutter mold -- if you don't quite fit into the above but think you might be a good GameHost, use the application to explain why!
A few extra notes: (1) We often get questions regarding past warnings and whether or not you are eligible to apply if you have any: yes, you are -- we take into consideration the warning type, how egregious you were about it, and how long ago it was when making decisions. (2) You must have been actively playing for the past 6 months to be considered currently.
If you are interested in becoming a GameHost: Go to https://www.play.net/gs4/apply/apply.asp and click on the "Join the Team" link under the GameHosts section. Once you do that, there are three parts to the application: (1) Personal Info; (2) Application (Questionarre); (3) GameHost Application/Test. You must have all three parts filled out in order to be considered. Bear in mind that comprehensive answers to questions (where applicable) give a much better picture of a candidate than one-word answer ones.
We will be looking at applications submitted and/or updated between June 1st and July 24th of this year. If you submitted an application prior to June 1st and wish to be considered, please be sure to update the "Application" portion to fall within our viewing time-frame (to do that, find some time before July 24th comes to an end to click on "Update Application," scroll to the bottom, and click on "Submit." That will update the timestamp, even if you aren't changing any of your info... though we suggest you do a quick glance to make sure your answers line up properly to the questions that were updated last year).
If you have any questions, please feel welcome to post them here or shoot me an email at my play.net!
~Kaikala
