This story had me in tears and restored much of my faith in humanity. So, I wanted to share it. I hope the link works. It was picked up by Yahoo news but originally published in Time magazine.

http://news.yahoo.com/s/time/20110116/us_time/httpnewsfeedtimecom20110113pilotwhocaresthemostheartwarmingairlinestoryof2011xidrssfullnationyahoo