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VIC0DIN

Additional Slots 10/28/2018 10:03 AM CDT

Greetings.

I reopened my account and had about 5 or so toons on it. I paid to have two turned back on to see if I wanted to play again.
Well, I decided I did and upgraded account to prem, but now I don't see my other toons. :(

How do I get my other toons back?

Thanks!

ODDPALADIN

Email Author

Re: Additional Slots 10/28/2018 10:06 AM CDT

You'll have to call or email billing. Characters can be reactivated with the account, but once the account is active, you can't do that as a self-service thing.

Well, you could technically cancel your account, wait for it to run out, then subscribe again as premium and activate the extra characters.

VIC0DIN

Email Author

Re: Additional Slots 10/28/2018 10:08 AM CDT

Ok, we'll try option one first.

VIC0DIN

Email Author

Re: Additional Slots 10/28/2018 10:41 AM CDT

"Well, you could technically cancel your account, wait for it to run out, then..."
How long for it to run out?

DEARMANK

Email Author

Re: Additional Slots 10/28/2018 10:54 AM CDT

>How long for it to run out?

Unless you subbed a month ago, not before billing opens tomorrow. It'll run out when your month is up.

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